Prior to establishing or implementing an managed solution, smRTpass will help deliver a winning business case to your executive leadership team and stakeholders across HR, Procurement, Finance & Accounting, ERP and Sourcing organizations.

As your provider, smRTpass is a strategic asset to your business regarding regulatory, cultural, technology or sourcing considerations. Our teams teams span all business areas and see the impact of organizational change through a staffing lens. Leveraging industry and program data, we deliver executive reports which support key business decisions.

smRTpass engages stakeholders with transparency, tact, data-driven decisions and results. We are accountable to our customers, to our suppliers and to ourselves – committing to deliver quality services and continual improvement with a structured and governed approach throughout our operations – a true partnership and commitment to accountability as a practice.

• Best-of-breed technology partners and top-performing staffing suppliers with demonstrated success
• Commit to program standards which our suppliers expect from us, encourage supplier innovation and recognize suppliers with grit
• Develop blind, objective scorecards to evaluate supplier effectiveness and increase competition
• Establish expectations, hold suppliers accountable and engage with suppliers at quarterly business reviews
• Maintain a reputation for strong integrity, trust, and ethics and take a no-nonsense approach towards ensuring compliance
• Encourage supplier involvement in the community, diverse supplier representation, and diverse candidate sourcing practices

• ISO 9001:2015 certified processes and portfolio of enterprise, small and medium-sized clients; scaling by region or to meet business needs is a matter of plugging in requirements
• Administer the requisition lifecycle, engage suppliers
• Administer assignments, ensure workers are onboarded
• Administer invoicing, coordinate with your PMO
• Administer offboarding, ensure knowledge transfer, terminate system access, retrieve assets, and back-fill as needed
• Facilitate the resolution of any issues

• Maintain an active presence in the industry, attend and speak at conferences, engage other providers and buyers, and deliver new value to our customers
• Stay abreast of industry trends and culture shifts to mitigate strategic risk
• Become embedded in customer culture and provide strategic guidance to leadership; align goals and objectives with your vision
• Educate customers on changes to regulation, culture or technology workflows
• Identify opportunities for service-level improvements
• Ensure adequate analysis, planning, communication, and training for organizational changes
• Measure the effectiveness of organizational change